HomeMy WebLinkAbout[05a] 2009 Business Retention & Expansion ProgramCITY OF ST. JOSEPH
u~~w. cityo(sgoseph.com
Administrator
Judy Weyrens
Mayor
Al Rassier Date: April 15, 2009
Councilors Memo To: EDA Members
Steve Frank City Administrator Weyrens
Bob Loso
Renee Symanietz Memo From: Cynthia Smith-Strack, MDG, Inc.
Dale Wick
RE: 2009 Business Retention & Expansion Program
Background:
At the March meeting we began reviewing a BRE survey. EDA Board Members agreed to
review two samples and forward comments.
To those ends, please find comments attached.
Request:
Direction on the following is kindly requested:
1. Approval of draft survey: content & length.
2. Approval of distribution list.
C ~r ~`-
St. Joseph Economic Development. Authority
2009 Business Retention and Expansion Visit Discussion Guide --
Thank you for agreeing tc a visit from members of the St. Joseph Econoanic Development Authority. ~'
The purpose of the EDA's Busnzess Retention and Expansior, Frogram is three fold, to recognize the business . '`~
:;
community's importance to the local economy; to uncover any impediments or barriers to doing business in the St. '
Joseph mea; and to link businesses with resources to promote growth and expansion here. --
Staff Person: Members:
Company
Type of Industry
Address
CEO/Manager _
Telephone _
E-mai:
Fax
• Formatted: Font: 12 pt
BUSINESS OVERVIEW Formatted: Normal
1. Please provide an overview of your business, products/services, etc. '~{"'l~, - j ~~'5 ~U c~pt4u """ "'i"'t'
Good to know, shows. interviewer has.an interest in business. ~ ID~(,tsGvICSS -}t'~P{5 ~(e 1 f ~ ~~
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2. Is your business locally owned, part of a chain, relationship to parent company, etc.?
Good to know, should be able to establish riot to-interview. ~Pa1CS ~ P~(IS1'L ~'10~ %41I1~ j (Formatted: Indent: Left: 0.5"
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3. Could you describe any business changes you have made in the last two years? For example,
have you made any capital improvements e or u, m or ~d~ie pro ttfln mesh
~- ~ ~-
Good to know, external chances would be evident... an es t usirt~ss ~odel and/or em Ib e• ~rnatted: Indent: Left: OS"
structure m~ not be as evident. Yrcr~ti~dt ~ s~ - , C~~ ~~ S~u!~ ~
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4. Have you changed your mix of goods and/or services over the past two years? How/why? f
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structure no a-aseri~ ~ ~'V1iS mQ~ 1 f vvQ i ~t.t.L~ fo C (Ut ttn mp , tom: ~ , ~~l`-~J ~Si~i . ~`S~Ci~
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5. What national, international, or technology trends affect your business? YVY,L~i ~-1Y0.Ck ~1 S t ~[i b2~-e-V~(~Y'~ ~,'~c~f-
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6. '~["" ~Y53 your usmess in need of any new equ,pment to operate more efficiently?
1 Presumably we want to know so we can helpv What resources do we have to assist -loans & not ~ Formatted: Indent: Left: 0.5"
grants... is this enough or creating false hopesv ~ ~ctu(~ Y~.t3td vu,tA eq ~ - -
~txra~e ms-~~t t~tu~ etRe-)~ - i=s a C-u~f't-a.21 ssu~ . P-e~t~ ~-- t'-~ ~ ~-P~ ~ tt~do~re~-, )
7. H, your business in need of working capital b1~ fC : i,Uln0.f txaC {~,,~ •{---~ in,C2GlA- t44/IQu»L.Sc'~ful~l, IDa
~e don't have a program to p_royide opting coital... Are w •in to connect d is?? I • Formatted: Indent: Left: 0.5" 1
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8. ~`~Does your business have plans to expand or relocate within the next two y
,'`Good to know, helps with. retenti efforts? \ ~ ~ Formatted: Indent: Left: 0.5"
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Date or visit
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9. Who are your major suppliers?ould it be beneficial to have them expand here? ~ ,~
Goud to know, heps with. business expansion efforts ~ ' • ~ Formatted: Indent: First line: as"
10 Who are your major customers? V/ould it be beneficial to have them expand here?-- IAj4~4 hiASl ~SS~ ~• ~f"i" 1~ ~Cki
~,1; ~ ~.L1.s1~A~
Good to know, not as useful with retail/commercial service since more rooftoys_° more F rmatted: Norrnal, rodent: e
customers. 7 o.s° u.SD~. y
• ~ Formatted: Font: 12 pt
WORKFORCE AND WORKFORCE TRAINING
i
1 1. How many employees do you currently have? ; FT ~' PT ~FTE }
s,, -- ~
Good to know, also available fiom DE~.D database. (~U
12. What are your company's primary 'ot; classifications? ~ ~ ~ rt ~~( ~~~~ ~ ~~
Ciocxl to know, also availali a rom DEED database. ~ ~p,~, ~ ~~ Q~~ u;~~R,'1-~.>
13 ~'1-lave you increased or decreased your workforce over the past two yearsa~o, whys ~1~ ' ~~~~,
Good to know.. , ,also available. from DEED database`? j2~~rit~t.dQ~W+t~ ~?~
~ 7
14e you planning to increase or decrease your workforce in the next two years? If so, why?
(;cx>d to know. .
i v~
I~~o you have difficulty finding quality employees? ~~' I S ~ Yul} ~~ ~~~ ~
Goud to know, helpful to differentiate between non-technical skills e.. show up on time, ready ~ Formatted: Indent: Left: 0.5"
for work, etch & technical skills {e.g. welding,,electrician, etc_ _~, how would each be ~proached
by EDA?
7
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16. What is your employee turnover rate? Is this a problem? ~ ""'~L~s"'
Good to know,.how_could EDA assist? ~ (Formatted: Indent: First line: 0.5"
] 7. What is the average starting wage for new employees?
Good to know, also available ~ industry class case from DEED.
18. What is the approximat age wage for employees at your company?
Also available from. EE b Indus code.
1 S~fI~D'o you u e he ocal technical school, colleges and universities, Workforce Centers or
community e ucatro f employee recruiting and/or training needs?
MARKETPLACE AND BUSINESS OUTLOOK .,. ~
20. What is your company's plfyrr;
Ming to better understand what local businesses do.
Formatted: Indent: Left: 0.5" )
Formatted: Indent: Left: 0.5"
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.~ ~crv~.pR.c~a~r` ~ ~~ Puts ~ ~
,ta;~v~~-}~ag~~a F Ca a i'vla~cxcf~ avt ~ ~ ~vrfi~o-e- .
m~_unless you are ~ ~ Formatted: Indent: Left: O.s" )
~,~c~na~e cam}-~cv~ .
21. Do you export any of your products or services outside of this region, state, or country?
Good to know, how should EDA use. this information`?
22. Where is your mpany's market owing fastest?
Goud to know, ow _ A use this information?
l -~ Of.U ~t1/I f 5 ~iN I ~ r-t.(.~,Vt W lit ~~ s '. ~ f~~~
~'LO >z 4D vVLI,(.i'~t
could funnel comments to DEED.
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? ~~ ,~e°~ o-u
23 ]n general, what is yot r business outlook or the next one to three years? w~~~ ~f ~ ~ ~ ~~
~ C{' ~~ lO fAS vc; l vl (t"U-l~ ate il.(.X-f
This tel_Is us who's liked o exp ,who's not likely-to expand. ~ ~ ~ ~ y~~ -~ ,,
24.oes your business have any plans to expand here in the St Joseph area over the next three years?
Good to kno--w-simi-lar two #23, (Forratted: Indent: First line: 0" )
25. What~ceeps you up at night?~ ~'i'(.l SLYI t' ~5 (}~i( (,~~.(i1Gy(/J~ ~, ~ "'""f'j" IfC ~ I?'~-~/U~.Q.~ 1 S S~„~s
U en ended uestion. How would EDA .use this- information? ~ / ',,
COMMUNITY ~ ~ 1 ~ -~tt'!'fc'' ~ ~ ~~ ~
26. What are the advantages of doing business in St. Joseph?
Comprehensive question what answers do we ex ct i.e. location, quality school1 small
town atm~here, etc. what do we want to do with that informations . {peieted: ¶
4~ ~(' a.i-t -n a~1ce ~ ~wc~l ct ~ t~u~ ~'~-f~ ~ ~i
27. What aze the disadvantages of doing business in St. Joseph?
Comprehensive yuestion, what answers do we expect (i a high taxes small trade azea too much (Formatted: Indent: Left: 0.5"
red tape, etc.) what do we want to do with. that information.
2. ~, -}-a~, N ~ . ~ 11th t~ dw'~`- ~ ~ ~
~.C~2.e-P ~, ~' ~ ~(„uc ~ d' v~A~ ~ an pub ~` s o~-~` w`~ ..
28. What is the single most important thing that could be undertaken to make t. Joseph a better place S~'~
for you to operate your business?~0.u~ rt es,~Cc,~cC
Comprehensive question, what answers do we expect (i.e. lower taxes, attract mo,,ree ~ ~eo le etc.. Formatted: Indent: First line:_0.5^
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~'" 1 v~ Qddt+tc'n --
29.,What other key issues are facing your company at this time? ~ " : neieted; z9
Good question, what can EDA do to and-dress such issu~e~s`? Formatted: Numbered + Level: 1 +
K-tti8't.11`~CQ~ Ql,~"fk%h~ Numbering Sryle: 1, 2, 3, .. +Start
30. Are there any barriers to the growth of your business here?tJ:n cst -~ ' at: z8 + Alignment: Left + aligned at:
IS this Same as #27? ~ 0" + Tab after: 0.25" + Indent at:
- 2 d- ~'~ rk- ~ Wf; C0.Yt WJe- ~~,u,p (yV~~ o.zs"
--__ _ _ ~ .v~.r
--_
31. e you familiar with the business /economic developmen services ailable~ Formatted: Indent Left: o.s"
(ivod to know. _^more PR needed? ~ ~ S~~CSt ~. 1A7'(!t~ n~1
Thank you very much for participating in the EDA 's Business Retention and Expansion Pr gram. Your
responses to these questions will help us develop and implement programs that will help businesses grow
and expand in St. Joseph. Ifyou have any questions, please feel free to contact the EDA at (320) 363-
7201 or EDA Chairperson Dale Wick at (320) 362-0221. Do you have time for a short tour?
3
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EEUSINESS ~ETENTiUN ~N[~ ~XpANSlt7N S-URUEY
BUSINESS:
ADDRESS
CITY: STATE: ZIP CODE:
PERSON INTERVIEWED:
Jot; Title
Date of Visit:
St. Joseph Economic Development Authority
25 College Avenue North
P.O. Box 668
St. Joseph MN 56374
Phone: 320-363-7201
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~~, .1f:~~~a~~ ~~,f~,
~I.ISiNESS ~.ETEN~I®N ~N® ~XPANS~ION SURVEY
q :-~iew~b-busifless?
a. ^--.:~~~r~eer~~eftec
13---weed
f.
This question duplicates question number three in question number two below
2
Topic businesses are today: future,vvill be positive or
snapshot in time) negatide ... getting worse or
Scale 1 - 5; 1=very poor, 5=excellent getting better)
General business climate in Minnesota (This is a control Scale 1 -5; 1=ve oor, 5=excellent
uestion when com ared to next uestion 1 2 3 4 5 1 2 3 4 51
1
St. Joseph business climate r feet local
business dimate better or worse than state? 1 2 3 4 5 1 2 3 4 5
Success of your business_~is business? How do you think
ou will be da in the future? 1 2 3 q 5 1 2 3 4 5~
Size of your market share (Compare current to future to
determine whetherloot business tannin one nd' 1 2 3 q 5 1 2 3 ~ 4 5
Local need for your productlservice (Compare cunent to future .
. does business owner see need inaeasinq~ If so could be 1 2 3 4 5 1 2 3 4 5
e andin .
Opportunity for your producUservice (Do business owners see an
ni for future rowth? If so could bee nd' 1 2 3 4 5 1 2 3 4 5
Vitality of Downtown St. Joseph (Are we fghting a losing battle?) 1 2 3 4 5 1 2 3 4 5
itality of CSAH 75 Corridor in St. Joseph (Should we focus
evitaliza6on here instead of Downtown? 1 2 3 4 5 1 2 3 4 5
Increase in traffic congestion in St. Joseph (Do we need to add
ca ad to roadwa ~ . 1 2 3 4 5 1 2 3 4 5
Dedine in traffic volumes through St. Joseph (Do business
owners rceive new CSAH 2 as'b si businesses? . 1 2 3 4 5 1 2 3 4 5
Presence of economic o ortuni in St. Joseph ~~udook of
business owners ~ 1 2 3 4 5 1 2 3 4 5
General adequacy of financial capital for o tionslexpa s'
~ 1 2
1
Is there a local aedit aunch? . llbw t~tyy 3 4 5 1 2 3 4 5
Local access to financial capital for operationslexpansion L
business owners need to travel to find ca ital~ 1 2 3 4 5 1 2 3 q 5
Availability of qualified laborers Can businesses get oood ~ 1 2 3 4 5 j 1 2 3 4 5
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Please rate the current situation and future outlook for the following topics. Please circle only one number
for the current situation and one number for the future outlook. - ~ ~' ,~'/V~ ~ I ~~
Future Outlook1Do VY"~
Current Situation Where businesses think changes in
Deleted:
a~,~ ,Jf.~~:~r.~~a ~~
wakas? - - _
Adequacy of laborers' skills. Are their gaps in our educational ~ ~ 3 q 5 1 2 3 4 5
offerin s? __ _ _ __
_
Adequacy of telecommunications infrastructure Lre we ke~iny
~
2
3
4 _
5
1 _
2 __
4 _
5
with technol ~ _ _ ___ .,
Sense of appreciation for o eratinc a business in St. JosephL
~ -7
~
1
27
~
7
, 4
5
1
c _ _
3
4
5
ou feel welcome? µ
6yN . (U ~A'i)WNts~i tt9 htl _ ' ~ ---
Sense of being part of t o business community as a whole in St
1
2
3
4
5
1 _ _
2 -
3
4
5
Jose h Is business_communit unitin or dividin 7 _ _ __ _ _ ___
Sense of being welcomed by entire community of St Joseph __ __ __ _
(Includes residents, businesses, &~overnmenl entities. 1 2 3 4 5 1 t ., 4 ., '
contrast with uestions four & five below _ _
_ ~
-Overall business atmosphere in St. Joseph Is this an okplace to
1
c
3
4 _
5
1
2 _
3
4 _
~
do business or do we need to change some things?). - .,
i
(_.
1
3. ~ ?
This is too subjective `'~~~~„ U,C/"' .
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4. In your opinion what sentiment do St. Joseph residents have toward new business establishments?
Flease circle the best answer ~ rl
a New businesses are often welcomed by moss residents (~GL /
b New businesses are occasionally welcomed by some residents. ~/~J~ ~ ~y/~.Q'
c Only selected businesses are generally welcomed by most residents. ~ "! ° ,,1 ~; ~Jl~
d. Businesses that compete with other businesses are generally not welcomed by residents. ^ J~" ~~~`~~ ~ t J,~~
This question goes to public relations & what businesses think residents think of them When compared with ~~~""" ~ ~/" `
guestron iK5 below and second to last question in question number two above we can make assumptions about ~ ~ ~~ w~J
whether public relations work is needed 8 if so where businesses see problems exist ~'
c `~ ^ ~ ~N
~ ~ ~~ ~~
5. In your opinion what is the City's sentiment toward new business establishments? Please circle the best
answer.
r/`~'~ ;
a. New businesses are often welcomed by the City. , n ~~ n~
b. New businesses are occasionally welcomed by the City. c~ lY
c. Only selected new businesses are welcomed by the City. ~~~~, 1 ~~
d. Businesses that compete with other businesses are generally not welcomed by the City. `"~v ; _O}r
This question goes to public relations 8 what businesses think residents think of them. When compared with the ~ ~~~ Lv~^ ti
question above and second to last question in question number two above we can make assumptions about \ , , (y ~~
whether publrc relatrons work is needed 8 if so where businesses see problems exist ~J"
6' ? ~ Formatted: Strikethrough
Nice to know but we probably hay a good idea of the answer already
,- -
7. What is your trade area? From how many miles do you draw customers?
' ~ Formatted: Indent: Left: 0"
How does this compare to market study is there an opportuniri for expansion? This could also be a baseline for
comparables m future BRE surveys. Q i ~~ 7
8. What raw materials or components are used to create or produce your product or service?
a Where do those raw materials or components come from? Twin Cities?.Out of states Out of country? 7 „n„G~
Here at homey Cam" ~
b. How do those raw materials or components arrive? .Truck, plane, rail, postal?
c. How do you ship products? Truck. plane, rail. postal? 1,
9. Are there suppliers or customers that would benefit by being closer to your facility? Please explain. __ bt,~/I GYf.C~~~
Helps us potentially i.d. business recruitment priorities q(S~/tea ~~ cf-Q'(GZ;{'- ~ V'+'~~-"~
10. What complimentary business would help your operation more succes ful? ,~W~'^,';~',`~'
el sus potentially i.d. business recruitment priorities ~~ ~M, 0 / /~c~ e~ (p~~~. ¶ -
4
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C II.v.~ ~rr.c••~" D-~T'mo _--~2c~i69ne-I
a__bly not necessary -data available from State.
~~~~
n~ _
-- - - /';' . ,f fit,
would make your business more successful? / XfT a
Business retention 8 expansion
r 13. What specific types of business or industrial establishments should the City of St. Joseph target?
~ Business retention 8 expansion
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Formatted: Indent: Left: 0", First
line: 0"
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' Formatted: Indent: Left: 0.25"
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9ther'
We could dust provide this, via city website 8 let people know of this resource. ~+ (~~ Yl~ ~k Q~N ~~
~1^ M~ ~~~t (~ W'L w (Formatted: Font: SO pt, Bold
16. Which of the following are needed or would be compli entary to your business? J ~~d
This question could help EDA set priorities. ~~~;~""'U "" ~ ~'. 1~~ wn( ~~/t0 G('PS ~ Formatted: Indent: Left: 0"
^ Improvement of the exterior atmosphere of commercial areas. a g. front/rear entrances, landscaping,
street trees, store fronts, sidewalks, cleanliness, and signage
^ Improved parking: e.g. more spaces and/or spaces that are more conveniently located
^ Increased feeling of safety, such as better street lighting and/or increased security
^ Additional business, which result in greater variety
air .~~~~~~~~~. ~~a~
^ Special events or promotions in the business district
^ More competitive prices
^ Increased advertising done on an individual basis
^ Increased group advertising of the entire business district, community, and/or region
^ Increased store hours
^ Better quality of merchandise handled by merchants
^ More variety of places to eat
^ A'shop local' campaign
^ Cocrdinated store hours
~-1N
Nice to know ...but we bl ahead know.
~ 18. s?
Very Impo nt
Important "°~~ ,
.~
tJeY~ry Important
Not Important
Dice to know ...but we arobably already know.
19. Tell us something we may not know about your business?
This question has yielded great results! v__ ~l
?
We appreciate the contributions of your business to our local economy. Thank you for your time and for
sharing your opinion. Do you have time to give melus a tour of your business?
Formatted: Strikethrough
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6
St. Joseph Economic Development Authority
2009 Business Retention and Expansion Visit Discussion Guide
Thank you for agreeing to a visit~ri~om members of the St Joseph Economic Development Authority.
TY,e purpose of the EDA's Business Retentiar, Ind Expansion Program is tY~ree fold to recognize the business
community's importance to the local eccnorry; tc uncover amy impediments or barriers to doing business in the St.
Joseph area; and to link businesses with resources to promote growth and expansion here.
low
Staff Person: A7embers:
Company
llate of visit
Type of lodustry
Address __,
CEO/Manager _
Telephone
BUSINESS OVERVIEW
1. Please provide an overview of your business, products/services, etc.
Good to know, shows interviewer has an interest in business 1 also like- this
~ ~ ~ l~
f~ ~
Formatted: Font: 12 pt
(Formatted: Normal
2. Is your business locally owned, part of a chain, relationship to parent company, etc.?
Good to know, should be able to establish prior to interview. nod (Formatted: Indent: Left: 0.5"
3. Could you describe any business changes you have made in the last two years? For example,
have you made any capital improvements (equipment or building) or added production lines?
Good to know, external changes would be evident ..changes to business model and/or employee• (Formatted: Indent: Left: o.s"
structure >~ not be as evident Some may not answer this thinking of a tax incress
4. Have you changed your mix of goods and/or services over the past two years? How/why?
Good to know, external changes would be evident.- .changes to business model and/or empb~• ~ F'vrmatted: Indent: Left: 0.5"
structure may not be as_evidentgood
5. What national, international, or technology trends affect your business?
Good to know, don't we already know?-This helps us so we can keep up with these char eg s also Formatted: Indent: Left: 0.5"
6. is your business in need of any new equipment to operate more efficiently?
Presumably we want to know so we can help? What resources do we have to assist -loans & not • (Formatted: Indent: Left: 0.5" _~
argnts_ _ . is this enou or creating false hopes? helpful]
7. Is your business in need of working capital? _ __
We don't have a program to provide operating capital. _ .Are we looking to connect dots?? (Formatted: Indent Lett: o.s^
helpful]
Fax
Website
8. Does your business have plans to expand or relocate within the next two years? _
Good to know, hems with retention efforts?.good I Formatted: Indent: Left: 0.5"
9. Who are your major suppliers? Would it be beneficial to have them expand here?
Good to know, he~p5.with business eXDansl0^ efforts ~ Formatted: Indent: First line: 0.5"
10. Who are yow major customers? Would it be beneficial to have them expand here?
Good to lrnow, not as useful with retaiUcommercial service since_ more rooftoys =more Formatted: Normal, Indent: Left:
customers. 9 and 10 ood ~os°
_ _ . __ _
_ _ ---g--
Formatted: Font: 12 pt
WORKFORCE AND WORKFORCE TRAINING
] 1. How many employees do you currently have? _FT ____ PT FTE
Good ro know, also available from DEED database.
] 2. What are your company's primary job classifications?
Good to_kn~w, also available from DEED database.
13. Have you increased or decreased your workforce over the past two years? If so, why?
Good to know... also available from DEED datatri5~i!
14. Are you planning to increase or decrease your workforce in the next two years? If so, why?
Good to know....
15. Do you have difficulty finding quality employees?
Good to know, helpful to differentiate between non-technical skills (e.g. show up on time, ready ~ Formatted: Indent: Left: 0.5"
for work etch & technical skills ~ welding, electrician, etc.), how would each be approached
EDA?
16. What is your employee turnover rate? Is this a problem?
Good to know, how could EDA. assist? ~ ~ Formatted: Indent First line: os"
17. What is the average starting wage for new employees?
Good to know, also available by Indus class code from DEED.
18. What is the approximate average wage for employees at yow company?
Also available from DEED ~ Indus code. ~ Formatted: Indent: Left: 0.5"
19. Do you use the local technical school, colleges and universities, Workforce Centers or
community education for employee recruiting and/or training needs?
Good to know, workforce development activity limited at local EDA level,. but St. Joseph EDA ~ Formatted: Indent: Left: 0.5"
could funnel comments to DEED. This section real eood
MARKETPLACE AND BUSINESS OUTLOOK
20. What is your company's primary marketing focus? Geographic service area? _
Good to know, service area more useful for EDA work than marketing focus, unless oy u are ~ ~ Formatted; Indent: Left: os"
trying to better understand what local businesses do
21. Do you export any of your products or services outside of this region, state, or country?
Good to know, how should EDA use this information?
22. Where is your company's market growing fastest?
Good to know,. how should EDA use this information'? Page 2 ood
23 In general, what is your business outlook for the next one to three years?
This tells us who's likely to expand. who's not likely to expand.
24. Does yow business have any plans to expand here in the St. Joseph area over the next three years?
i Good to know, similar to #23,
f 25. What keeps you up at night?
Omen ended question How would_EDA use this intormation'?
COMMUNITY
7.6. What are the advantages of doing business in St. Joseph?
Comprehensive question, what answers do we expect (i.e. location, quality schools. small
town atmosphere, etc.) what do we want to do with that infotmation2l.
2.
27. What are the disadvantages of doing business in St. Joseph?
Comprehensive question, what answers do we expect (i.e. ~h taxes, small Vale area, too much
red ~, etcJ what do we want to do with that information?
1.
2.
28. What is the single most important thing that could be undertaken to make St. Joseph a better place
for you to operate your business?
Formatted: Indent: First line: 0"
Deleted: ¶
Formatted: Indent: Left: 0.5"
Comprehensive question, what answers do we e~t~i.e, lower taxes, attract more people, etc.. Formatted: Indent: First line: 0.5~
Formatted: Indent: Left: 0.5"
29.~What other key issues are facing your company at this time? Deleted: z9.
~
Good question, what can EDA do to address such issues? _ _ _
Formatted; Numbered + Level: 1 +
Numbering Style: 1, 2, 3, .. + Stan
30. Are there any barriers to the growth of your business here? at: 28 + Alignment: Left + Nigned at:
IS this Sartre aS #2'7~ 0" + Tab after: 0.25" + Indent at:
0.25"
3 ] . Are you familiar with the business !economic development services available? Formatted: Indent: Left: o.s^
Good to know... more PR needed?
Thank you very much for participating in the EDA's Business Retention and Expansion Program. }'our
responses to these questions will help us develop and implement programs that will help businesses grow
and expand in St. Joseph. If you have arty questions, please feel free to contact the EDA at (320) 363-
%201 or EDA Chairperson Dale Wick at (320) 362-0221. Do you have time for a short tour? Page 3
good
/3 l~ ~e,~
~~~~~~~ E~~~~~~ ~~~ ~~~~~~IC7~t~ ~~1i~'~EY
BUSINESS:
ADDRESS:
CITY
PERSON INTERVIEWED:
Job 7itie
Date of Visit:
STATE: ZIP CODE:
St. Joseph Economic Development Authority
25 College Avenue North
P.O. Box 668
St. Joseph MN 56374
Phone: 320-363-7201
www. c i tyofstj os e p h. co m
.:~~..~ ~~f~r~Er~~~a ~~i~~,
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' ~ Formaried: Strikethrough
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f 1~1o'rn .n ool fir... Ohl.,
This question duplicates question number three in question number two below
2. Please rate the current situation and future outlook for the following topics. Please circle only one number
for the current situation and one number for the future outlook
Future OutlooklDo
Current Situation (YVhere businesses think changes in
Topic businesses are today: future will be positive or
snapshot in time) negative ...getting worse or
~ Scale 1 - 5; 1=very poor, 5=excellent getting better)
~ Scale 1 - 5; 1=ve oor, 5=excellent
General business climate in Minnesota IThis is a contrd
uestlon when ed to next uestion 1 2 3 4 5 1 2 3 4 5
St Joseph business climate (Does business owner feel local
business climate better or worse than state? 1 2 3 4 5 1 2 3 4 5
Success of your businesses business? How do you think
will be dpi in the future 1 2 3 4 5 1 2 3 4 5
Size of your market share (Compae current to future to ~
determine wtretherlnot business ni an 1 2 3 4 5 1 2 3 4 5
Lora! need for your product/service (Compare current to future . .
.does business owner see need inaeasing? I(so could be 1 2 3 4 5 1 2 3 4 5
e '
Opportunity far your producUservice (Do business owners see an
n' for future rowth? If so could be 1 2 3 4 5 1 2 3 4 5
Vitality of Downtown St Joseph (Are we fghting a losino battle?) 1 2 3 4 5 1 2 3 4 5
Vitality of CSAH 75 Corridor in SC Joseph (Should we focus
' izatian here ~ stead of Downtown? j 1 2 3 4 5 1 2 3 4 5
Increase in traffic congestion in St. Joseph (Do we need to add
to roadwa ? . 1 2 3 4 5 1 2 3 4 5
Decline in traffic vdumes through SL Joseph (Do business
owners ceive new CSAH 2 as 'b assi businesses? . 1 2 3 4 5 1 2 I 3 4 5
Presence of economic opportunity in St. Joseph fatlook of
twsiness owr~xs 1 2 3 4 5 1 2 3 4 5
I General adequacy of finandal capital for operations/expansion
Is there a local aedit aunch? 1 2 3 4 5 1 2 3 4 5
Local a„cess to finandal capital for operations/expansion ~ ~
business owners need to travel to find ca ital? 1 2 3 4
~ 5 I '
~ 2
~ 3 4
I 5
Availabil' of ualified laborers {Can businesses get pod
~- ~' q 9- I 1 2 ~-
?
4
5 I
-
1
-
2
~
!
c
_
_
~_
2
~~:r ~1€,a~sEr~.~t~ ~~~.
_
Adequacy of laborers' skills Are their gaps in our educational
1
~ _
3 ~4
5
1
c
3
4
5
offeri s? ~
Adequacy of telecommunications infrastructure LAre we keeping 1 2 ~ ~? 4 I 5 1 2 3 4 5
S
i up_wilh technobgy?l
I Sense of appredation for operating a business in St Joseph L 1 c '~ ~
4 1 5 1 ~ 2 '~ ~ 4 5
I you feel welcome?I
Sense of being part of ±tie business community as 2 whnlc in ~_?.
'
1
1 .-~ 4 i 5
I 1 1 ~ :i I ~
'" '
' ~
Jose h Is business communi union or dividin ? ,
Sense of being welcomed by entire community of St Jeseph '
pndudes residents businesses, 8 government entities.. _ 1 2 3 I a , 5 1 2 3 4 f ',
contrast with uestions four 8_ five below , _ -I `-_
Overall business atmosphere ir, SL Joseph Os this an ok dace to
1
c
3 ~
4 t
I 5
1
2
~ 3
4
~
do business a do we need to cha a some thin s? .
-
-
~_
-_
I
~
-. '
3. Why '. -:mss-ta+!?
Formatted: Strikethrough
This is too subjective
4. I _still think this is to busy,, but I also do not have a better way to work it .
.°:~„~ Ufa ~f~~"~~a ~~,~~.
In your opinion what sentiment do St. Joseph residents have toward new business establishments?
Please circle the hest answer
a New businesses are often welcomed by most residents,
b. New businesses are occasionally welcomed by some residents.
c. Only selected businesses are aenerally welcomed by most residents.
d Businesses that compete with other businesses are generally not welcomed by residents.
5. In your opinion what is the Ci 's sentiment toward new business establishments? Please circle the best
answer.
a. New businesses are often welcomed by the City.
b. New businesses are occasionally welcomed by the City.
c. Only selected new businesses are welcomed by the City.
d. Businesses that compete with other businesses are generally not welcomed by the City.
6. 1N#ae ?
Nice to know but we probably have a good idea of the answer already.
7. What is your trade area? From how many miles do you draw customers?
How does this compare to market study, is there an opportunity for expansion? This could also be a baseline for
comparables in future BRE surveys.
8. What raw materials or components are used to create or produce your product or service?
a. Where do those raw materials or components come from? Twin Cities? Out of state? Out of counts/?
Here at home?
b. How do those raw materials or components arrive? Truck. plane, rail, postal?
c. How do you ship products? Truck. Dlane, rail. postal?
9. Are there suppliers or customers that would benefit by being closer to your facility? Please explain.
Helps us potentially i.d. business recruitment priorities
10. What complimentary business would help your operation be more successful?
Helps us potentially i.d. business recruitment priorities
Page 4 has great information questions and will be very helpful to everyone
Formatted: S[nkett~rough )
Formatted: Indent: Left: 0"
{ Deleted: S - --
l~ - --
a
a~-.MaH`s~ar~Y~r ~osat•en?-(WWe~-l+ke - ~ Formatted: Strikethrough
parla+rxaea+aci~easer~y
I
1 ~' T.°rrnrr~~ ~..i T~.~ ~aSA;~ai ~ ....._
Good to know... but robabl not necessa -data available from State. Formatted: Font: sold
~rrenti~, Formatted: Indent: Left: 0", First
T-twee-year ~ - line: 0" .._,~~z,:.r. .. _.
ryr - - Formatted: Strikethrough
T~ ".~-;cam-frera-aev~
12. What two changes would make your business more successful?add and how can the city help - - - y_
Formatted: Indent: Left: 0.25"
BUSIneSS retention 8 eXDansiOn Formatted: Indent:.Left:_ 0" _~
Deleted: ~
13. What specific types of business or industrial establishments should the City of St. Joseph target? `-~° ' "
Formatted: Indent: Left: 0"
Business retention 8 expansion ~ Formatted: Indent Left: 0"
~~~ ~~ ~ l Formatted: Strikethrough
~Tni;~ti;., a~,,,.,~-to-.. ~n a1i1c~
Can stet this info irom Bureau of Labor Statistics -commute shed. ~ Formatted: Font: Io pt, soil
Formatted: Indent: Left: 0", First
~`~ bf~? line: 0"
Formatted: Strikethrough
Formatted: Strikethrough )
~~~"
We could lust provide this via city website 8~ let people know of this resource. ~ Formatted: Font: Io pt, sold
16. Which of the following are needed or would be complimentary to your business?
Formatted: Indent: Left: 0"
This question could help EDA set priorities.
^ Improvement of the exterior atmosphere of commercial areas: e g fronUrear entrances, landscaping,
street trees, store fronts, sidewalks, Geanliness, and signage
^ Improved parking: e.g. more spaces and/or spaces that are more conveniently located
^ Increased feeling of safety, such as better street lighting andlor increased security
^ Additional business, which result in greater variety
5
:,i'~.~ . ~~f~~"~~ll ~~~y
^ Special evenls or promotions in the business district
^ More competitive prices
^ Increased advertising done on an individual basis
^ Increased group advertising of the entire business district, community, and/or region
^ Increased store hours
^ Better quality of merchandise handled by merchants
^ More variety of places to eat
^ A 'shop local' campaign
^ Coordinated store hours
~aAl
Nice to know ...but we probably alreadv know.
18. dew-isz~eFtaq r~l~ ?
Very Important
Important
Not Very Important
Not Important
ice to know ...but we robabl ahead know.
19. Tell us something we may not know about your business?
This question has yielded great results!
20. }iew safl-the ?
Nice to know ...but we probably alreadv know.
We appreciate the contributions of your business to our local economy. Thank you for your time and for
sharing your opinion. Do you have time to give me/us a tour of your business?
Page 6_seems to fit ok keeD it in
Formatted: Strikethrough
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Formatted: Indent: Left: 0" _]
Formatted: Strikethrough _~
` tFOrmatted: Indent: Left: 0"
6
~~_
i
r a$~ ~~~M~~~~ ~~~
BUSINESS F~ET~ENTI(~N ANU EXPANSION SURVEY
1. How's business? ~~ v ~~ /~J ~ /" ~ ~ ! ' ~` ~) ~~~ / /~
~~ ~~ a~
a. Never been better ~~} ~_ ~~~-~-SL
b. Good D ~ ~ ~,
c. Fair, considering the economic climate _ ~ ^~ l~6~~~i ~ t'1e-
d. It's been declining
e. Almost not making it
f. We're in real trouble C ~ L~-t~%~
u ~~ ~ ~ ~
2. Please rate the current situation and futrfre o tlook for the f lowing topics. Please circle onl one number
for the current situation and one number for the future outlook.
a
Topic
General business climate in Minnesota Current Situation
Scale 1 - 5; 1=ve r, 5=excellent
1 2 3 4 5 Future Outlook
Scale 1- 5; 1=ve oor, 5=excellent
1 2 3 4 5
St
J
h b
i
.
osep
us
ness climate 1 2 3 4 5 1 2 3 4 5
Success of your business 1 2 3 4 5 1 2 3 4 5
Size of your market share 1 2 3 4 5 1 2 3 4 5
Local need for your product/service 1 2 3 4 5 1 2 3 4 5
Opportunity for your product/service 1 2 3 4 5 1 2 3 4 5
Vitality of Downtown St. Joseph 1 2 3 4 5 1 2 3 4 5
Vitality of CSAH 75 Corridor in St. Joseph 1 2 3 4 5 1 2 3 4 5
Increase in traffic congestion in St. Joseph 1 2 3 4 5 1 2 3 4 5
Decline in traffic volumes through St. Joseph 1 2 3 4 5 1 2 3 4 5
Presence of economic opportunity in St. Joseph 1 2 3 4 5 1 2 3 4 5
General adequacy of financial capital for operations/expansion 1 2 3 4 5 1 2 3 4 5
Local access to financal capital for operations/expansion 1 2 3 4 5 1 2 3 4 5
Availability of qualified laborers 1 2 3 4 5 1 2 3 4 5
Adequacy of laborers' skills 1 2 3 4 5 1 2 3 4 5
Adequacy of telecommunications infrastructure 1 2 3 4 5 1 2 3 4 5
S
f
ense o
appreciation for operating a business in St. Joseph
Sense of being part of the business community as a whole in St.
Jose h 1
1 2
2 3
3 4
4 5
5 1
1 2
2 3
3 4
4 5
5
Sense of being welcomed by entire community of St. Joseph 1 2 3 4 5 1 2 3 4 5
Overall business atmosphere in St. Joseph 1 2 3 4 5 1 2 3 4 5
3. Why do certain businesses in St. Joseph succeed and others fail?
7
18 2
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St. Joseph Economic Development Authority
2009 Business Retention and Expansion Visit. Discussion Guide
Thank you for agreeing tc a visit from members of the S[. Joseph Economic Development Authority.
The pwnose of the EDA's Business Retention and Expansion Rogrnm is three fold, tc recognize the business
community's importance to the local economy; to uncover any impediments or barriers tc doing business in the St.
Joseph area, and to link businesses with resources to promote growth and expansion here.
Staff Person:
Company ___
Type of Industry
Date. of visit
Address
CEO/Manager -
Telephone Fax
E-mail Website - --
~ • {Formatted: Font: 12 pt
BUSINESS OVERVIEW {Formatted: Normal
1. Please provide an overview of your business, products/services, etc.
Good to know, shows interviewer has an interest in business.
2 Is your business locally owned, part of a chain, relationship to parent company, etc.?
Good to know, should be able to establish prior to interview. ~ Formatted: Indent: Left: 0.5"
3 Could you describe any business changes you have made in the last two years? For example,
have you made any capital improvements (equipment or building) or added production lines?
Good to know, external chances would be evident... changes to business model and/or emplovee• {Formatted: Indent: left: 0.5"
structure may not be as evident.
4. Have you changed your mix of goods and/or services over the past two years? How/why?
Good to know, external changes would be evident. chanftes to business model and/or tmolovec• {Formatted: Indent: Lek: 0.5"
structure may not be as evident.
5. What national, international, or technology trends affect your business?
Good to know, don't we already know? • {Formatted: Indent: Left: 0.5"
6. is your business in need of any new equipment to operate more efficiently?
Presumably we want to know so we can help? What resources do we have to assist -loans & not {Formatted: Indent: Left: 0.5"
nts. _ , is this enourth or creating false hODCS?
7. Is your business in need of working capital?
We don't have a program to provide operatingcapital. , :Are we lookinlt to connect dots?? {Formatted: Indent: Left: 0.5"
..~
8. Does your business have plans to expand or relocate within the next two years?
Good to know, helps with retention efforts? ~
1 {Formatted: Indent: Lek: o.s"
Members:
9 Who are your major suppliers? Would it be benefcizl to have them expand here?
Good to know, helps with business expansion efforts
1 C Who are your major customers? Would it be beneficial to have them expand here?
Good to know,. not as useful with retail/commercial service since more rooftoys _ more -
customers.
WORKFORCE AND WORKFORCE TRAINING •
11 How many employees do you currently have? FT _ _ __PT _FTE
Good to know also available from DEED database.
12. What are your company's primary job classifications?
j Good to know,. also available from DEED database.
13 Have you increased or decreased your workforce over the past two years? If so, why?
Good to know. also available from DEED database?
14 Are you planning to increase or decrease your workforce in the next two years? If so, why?
Good to know. .
15. Do you have difficulty finding quality employees?
Good to know, helpful to differentiate between non-technical skills (e.g. show up on time, ready
for work, etc) & technical skills (e.g. welding, electrician, etc.l how would each be approached
~ by EDA?
16. What is your employee turnover rate? is this a problem?
Good to know, how could EDA assist? -
17. What is the average starting wage for new employees?
Good to know, also available by industry class code fmm DEED.
18. What is the approximate average wage for employees at your company?
Also available from DEED by industry code.
19. Do you use the local technical school, colleges and universities, Workforce Centers or
community education for employee recruiting and/or training needs?
Good to know. workforce development ac_tiv_ity limited at 1_ocal E1DA lev__el, but St. los~h E_[)A
could funnel comments to DEED.
MARKETPLACE AND BUSINESS OUTLOOK
20 What is your company's primary marketing focus? ..Geographic service area?
Good to know, service area more useful for EDA work than marketingt focus, unless oy u_are
tryinlt to better understand what local businesses do.
21. Do you export any of your products or services outside of this region, state, or country?
Good to know, how should EDA use this information?
22. Where is your company's market growing fastest?
Good to know, how should EDA use this information?
formatted: Indent First line: 0.5" )
Formatted: Normal, Indent: Left: 0.5' )
Formatted: Font: 12 pt
Formatted: Normal
Formatted: Indent: Left: 0.5"
{ Formatted: Indent: First line: 0.5" _]
Formatted: Indent: Left: 0.5" _~
Formatted: Indent Leh: 0.5"
Formatted: Indent: Left: 0.5" _ _~
2
23 In general, what is your business outlook for the next one to three years?
This. tells us who's likely to expand, who's, not likely to expand.
24. Does your business have any plans to expand herein the St. Joseph zrea over the next three years?
Good to know, similar to #23, ~ Formatted: Indent: First line: 0"
25. What keeps you up at night?
Open ended question.. How would EDA use this information?
COMMUNITY
26. What are the advantages of doing business in St. Joseph?
Comprehensive question, what answers do we expect (i.e. location, quality schools, small town ~ ~ Formatted: Indent: Left: 0.5"
atmosphere, etch what do we want to do with that information?
1
2.
27 What are the disadvantages of doing business in St. Joseph?
Comprehensive question, what answers do we expect (i.e. high taxes, small trade area, too much {Formatted: Indent: Left: 0.5" )
red tape, etc. what do we want to do with that information?
1.
2.
28 What is the single most important thing that could be undertaken to make St. Joseph a better place
for you to operate your business?
Comprehensive question, what answers do we expect (i.e. lower taxes, attract more people, etc.). Formatted: Indent: First line: 0.5"
• Formatted: IndenC Left: 0.5"
29. ~ What other key issues are facing your company at this time? Formatted: Numbered + Level: 1 +
Good question, what can EDA do to address such issues? Numbering style: I, z, 3, .. + start at: zs +
Alignment: Left + Aligned at: 0" + Tab after:
30. Are there any barriers to the growth of your business here? O.zs" + Indent at: 0.25"
Is this same as #27? Formatted: Indent: Left: 0.5"
31 Are you familiar with the business /economic development services available?
Good to know.- more PR needed?
Thank you very much for participating in the EDA's Business Retention and Expansion Program. Your
responses to these questions will help us develop and implement programs that will help businesses grow
and expand in St Joseph. If you have any questions, please feel free to contact the EDA at (320) 363-
7201 or EDA Chairperson Dale Wick at (320) 362-0221. Do you have time for a short lour?
ai:..l~~~rt.~iM"~ ~C~a..
~USI~ESS F~ETENTM~N .I~e~D ~~PA1~540t~ SURVEY
BUSINESS:
ADDRESS:
CITY:
PERSON INTERVIEWED:
Job Title.
Date of Visit:
STATE: ZIP CODE:
St. Joseph Economic Development Authority
25 College Avenue North
P.O. Box 668
St. Joseph MN 56374
Phone: 320-363-7201
www.cityofstjoseph.com
a1:~ ,Jc~e~,I~ ~a~a~.
ES'~#E~~ ~~TEt~TlC3~! ~l~D EX~tthlStC73rt S~~i/E~
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t~-669d
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This 9uestlon duplicates auestlon number three in question number two below.
2 Please rate the current situation and future outlook for the following topics. Please circle only one number
for the current situation and one number for the future outlook
Future Outlook10Q
Current Situation Wh r bualnesses think chances In
buaineases are today: future wlli be positive or
Topic snapshot In time) negative ... Bettina worse or
Scale 1 - 5; 1=very poor, 5=excellen( Bettina better)
Scale 1 - 5; 1=ve or, 5=excellent
General business climate in Minnesota (This is a control 1 2 3 4 5 1 2 1
bn n ce n 3 4 5
5t. Joseph business climate (Does business owner feel bgl
business dimate better or n le? 1 2 3 4 5 1 2 3 4 5
Success of your business (How is business? How do you think
will in ?
1
2
3
4
5
1
2
3 _
4
5
Size of your market share (Compare current b future to
'
1
2
3
4
5
1
2
3 _
4
5
determine whetherlnot business ann
on ndin
Local need for your product/service (Compare current t0 future _
. does business owner see need inaeasino? H So could be 1 2 3 4 5 1 2 3 4 5
exoandinal
Opportunity for your product/service (Do business owners see an
' 1 2 3 4 5 1 2 3 4 5
o rtuni for future rowth? If so could bee and
Vitality of Downtown St. Joseph (Are we frohtina a bsino battle?) 1 2 3 4 5 1 2 3 4 5
Vitality of CSAH 75 Corridor in St. Joseph (Should we focus 1 2 3 4
revitalization trere instead of Downtown? 5 1 2 3 4 5
Increase in traffic congestion in St. Joseph (Do we need to add
1
2
3
4
5
1
2
3 _
ca ad ro roadwa ?. 4 5
Decline in traffic volumes through St. Joseph (Do business 1 2 3 4 5 1 2 3
owners rceive new CSAH 2 as 'b ssin businesses? 4 5
Presence of economic opportunity in St. Joseph Outlook of 1 2 3 4
business owners 5 1 2 3 4 5
General adequacy of fnancial capital for operationslexpansion 1 2 3 4 5 1 2
I Is there a bcal credit aunch? . 3 4 5
Local access to fnancial capital for operations/expansion L 1 2 3 4 5 1 2
rs need to travel to_ find ca ital7
usmess owne
- -
-
- 3 4 5
Avaliability ofo,ualifed lobo e ,_ __ 1
1_
_ 2
--
3
-
~I
6~ _
1 ~
2_ 1
3
-
4
5
ai:.r ..1ca ~~~~~~ ~G~,
workers? -
Adequacy of laborers' skills (Are their caps in our eduptional 1 2 3 4 5 1 2 3 4 5
offerin s7
Adequacy of ielecommunicationsinfrastructure (Are we keedna 1 ~ 3 4 5 1 2 3 4 5
wfth n
Sense of appreciation for operating a business in St Joseph L 1 2 3 4 1 2 3 4 5
u feel welcome? 5
Sense of being part of the business community as a whole in St. 1 2 3 4 5 1 2 3 4 5
Jose h Is bu ine ommuni ni in r ividin ?
Sense of being welcomed by entire community of SL Joseph
(Includes residents, businesses, & oovemment entities. 1 2 3 4 5 1 2 3 4 5
contrast with uestions four & five below
Overall business atmosphere in St, Joseph (Is this an ok dace ro 1 2 3 4 5 1 2 3 4 5
do business or do we need to than some thi s? .
3. ~ f{?
{ Formatted: Strikethrough
Thla Is too sublecttve
4 In your opinion what sentiment do St Joseph residents have toward new business establishments?
Please circle the best answer
a New businesses are often welcomed by most residents
b. New businesses are occasionally welcomed by some residents
c. Only selected businesses are generally welcomed by most residents.
d. Businesses that compete with other businesses are generally not welcomed by residents
S. In your opinion what is the Ci y's sentiment toward new business establishments? Please circle the best
answer.
a New businesses are often welcomed by the City
b. New businesses are occasionally welcomed by the City.
c Only selected new businesses are welcomed by the City.
d. Businesses that compete with other businesses are generally not welcomed by the City
6. ~ ?
Nice to know but we probably have a stood Idea of the answer already.
7. What is your trade area? From how many miles do you draw customers?
How does 4his compare to market study, is there an opportunity for expansion? Thls could also be a baseline for
comparables In future BRE surveys.
&. What raw materials or components are used to create or produce your product or service?
a. Where do those raw materials or components come from? Twin Cities? Out of state? Out of Country?
Here at home?
b. How do those raw materials or components arrive? Truck. Dlane, rail, postal?
c. How do you ship products? truck, Dlane, rail, postal?
9 Are there suppliers or customers that would benefit by being closer to your facility? Please explain.
Helps us potentially f.d. business recruitment priorities
10. What complimentary business would help your operation be more successful?
Helps us potentially i.d. business recruitment priorities
Formatted: Strikethrough _ .
{ Formatted: Indent: Left: 0" _ ]
4
`a9.. J~ca~~~~ti EU,P-
a-1:~#ew-many-errpleyc~~s-~oFlclwt4l-wefk-at-thisa ~eu-te bFeak~hi ^.~~t~~~^•weee-€~11-timE;
daft-tFmC-aRd3eaS 6fla f:
Frill Tirx~e o.,,~ T ... c^ „~
Good to know... but robabl not necessa -data available from,State
T#uee ;~•~ ~^
12. What two changes would make your business more successful?
Business retention 8 expansion
13. What specific types of business or industrial establishments should the City of St. Joseph target?
Business retention ~ expansion
`^'~•~~^ ~-miles ef~eur bdsines lesatien
Within b to 29 miles
AAere than 29 miles
Can et this Info from Bureau of Labor Statistics - c m e shed.
. ~ ~.a;}y
^, ^~
^ ni.,
~j
T_lY Incre~n4 C~.... ~.. ~~ ;TICS
lnf.+...^4/ C Q
9ther
We could lust provide this vis city website & let ceoele know of this resource
16. Which of the following are needed or would be complimentary to your business?
This question could help EDA set priorities.
^ Improvement of the exterior atmosphere of commercial areas' e.g. fronUrear entrances, landscaping.,
street trees, store fronts, sidewalks, cleanliness, and signage
^ Improved parking. e.g. more spaces and/or spaces that are more conveniently located
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^ Increased feeling of safety, such as better street lighting and/or increased security
^ Additional business, which result in oreater variety
^ Special events or promotions in the business district
^ Mare competitive prices
^ Increased advertising done on an individual basis
^ Increased group advertising of the entire business district, community, and/or region
^ Increased store hours
^ Better quality of merchandise handled by merchants
^ More variety of places to eat
^ A 'shop local' campaign
^ Coordinated store hours
ti. ~~ ~..~,,,e~.-~ o
~ To~oQ
Nlce to know ...but we probably alreadv know.
18. ~4evw' ?
Very Important
Important
Not Very Important
Not Important
Nice to know ...but we probably alreadv know.
19. Tell us something we may not know about your business?
This question has yielded areal results)
20. ire ?
Nice to know _ _: but we probably alreadv know.
We appreciate the contributions of your business to our local economy. Thank you for your time and for
sharing your opinion. Do you have time to give melus a tour of your business?
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