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Home My WebLink About[05b] Performance Measures V c OF sr acxsENx Council Agenda Item 5(b) MEETING DATE: November 1,2012 AGENDA ITEM: Performance Measurement—Establish Survey questions for 2013 SUBMITTED BY: Finance PREVIOUS COUNCIL ACTION: Council adopted resolution 2011-014 declaring 10 performance measurements as developed by the State's Council on Local Results and Innovation. The Council accepted the spring survey results on July 5,2012. BACKGROUND INFORMATION: The 2010 State Legislature passed Statute§6.91 allowing cities to participate in a standard measures program to provide communication to its citizens on annual basis. The Legislature directed the State Auditor to establish a committee to identify ten (10)standard measurements as the minimum measurements each city should adopt. A copy of the committee's report can be found on the State Auditor's website. The City declared the minimum ten(10) performance benchmarks listed in the report prior to July 1St, 2011 for the City to be eligible for a per capita reimbursement of$0.14 per capita in 2011. For 2012,the City reported the results of a survey conducted of its citizens prior to July 1St,2012 to be eligible for the same per capita reimbursement in 2012. The results were placed on the City's website. For 2013,the City must conduct a follow up survey of the 10 performance measures before December 31,2012. Does Council wish to continue to participate in the program? The League of MN Cities will again conduct the survey on behalf of the City at no charge to the City. The 10 basic questions will be asked unless the City opts for 1-3 modifications. The modifications must still meet the benchmarks declared in 2011. LMC will also be willing to add a question or two the City would like to ask. Staff is wondering if Council wishes to modify or add any questions. BUDGET/FISCAL IMPACT: $914.76 per capita reimbursement,no payable 2014 levy limits ATTACHMENTS: RCA—Performance Measurement Resolution 2011-014 Declaring St.Joseph's Performance Measures Spring 2012 Survey Questions REQUESTED COUNCIL ACTION: Approve conducting a follow up survey of the City's performance benchmarks with the assistance of LMC establishing the questions discussed. This page intentionally left blank Resolution 2011-014 City of St.Joseph Resolution Declaring St.Joseph's Performance Measurements WHEREAS, pursuant to Minnesota Statute 6.91 cities may elect to participate in the standard measures program established by the Office of the State Auditor; and, WHEREAS, the City of St. Joseph acknowledges performance measurements provide feedback to their citizens, taxpayers, elected officials, staff and other interested parties about the effectiveness and efficiency of services provided by the City of St.Joseph; and, WHEREAS, the City of St. Joseph elects to participate in the State program and declares ten performance measures to review annually by June 15th NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF ST. JOSEPH, MINNESOTA declares the following standard performance measurements: 1. Citizen's rating of the overall quality of services provided by the City of St. Joseph. 2. Percent change in the taxable property market value. 3. Citizen's rating of the overall appearance of the City of St.Joseph. 4. Citizen's rating of the safety in the City of St.Joseph. 5. Citizen's rating of the quality of fire protection services in the City of St.Joseph. 6. Citizen's rating of the road conditions in the City of St. Joseph. ' 7. Citizen's rating the quality of snowplowing in the City of St.Joseph. I 8. Citizen's rating of the dependability and quality of the St. Joseph water supply. 9. Citizen's rating of the dependability and quality of the St. Joseph sanitary sewer service. 10. Citizen's rating of the quality of St. Joseph's recreational programs and facilities(including parks, trails and park buildings). Adopted by the council this l6t"day of June 2011. Nrt.AJ sLJ V Rick Schultz, Mayor 4111.kk; A'� ,_. ./— .L ■ veyre -, fry Admi istrator a r 5:4 Welcome to the 2012 citizen feedback survey for the City of St.Joseph,Your opinions are very important to the city and responses to this survey are anonymous.Thank you for taking the time to participate Please enter your email address. It will not be shared with the city(this survey is administered by the League of MN Cities). It is to help ensure that an individual can only complete this survey once. If you do not have an email l just type"no email." .. '-, What city do you live in? ,„.. ,., How many years have you lived In this city? Years How would you rate the overall appearance of the city? O Excefittrit 0 Good O Fair O Pe4)r () Doni know • Comments: .., Now would you describe your overall feeling of safety in the city? O VefY safe O Somewhat sate O Somewhat unsafe O Very unsafe C) Dort,know Comments: , , How would you rate the overall quality of fire protection services in the city? (:) E• xcellent C) G• ood O Fair • Poor O Don't know Comments: How would you rate the overall condition of city streets? O Excellent O Good O Fair 0 Poor O Don't kilaiiv Comments: How would you rate the overall quality of snowpiowing on city streets? Excellent • Good Fair O Poor O Datil Itnow Comments: How would you rate the dependability and overall quality of city sanitary sewer service? 0 Excellent 0 Good O Fair O Poor D• on't know Comments: , ,1! How would you rate the dependability and overall quality of the city water supply? (2) E• xcellent O Good O Fair () Poor O Don't know Comments: How would you rate the overall quality of city recreational programs and facilities(e.g. parks,trails,park facilities,etc.)? O Excellent O Good C) F• air Poor O Dorttltrtow Comments: . ,„.., " 4 How would you rate the overall quality of services provided by the city? O Excellent O Good O Fair O moor ODon't know Comments. You have completed the survey!.Thank you for participating. 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