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Home My WebLink About[04c] Performance Measures Council Agenda Item 4c crry(w S-r,josb"Ipe► MEETING DATE: April 18, 2015 AGENDA ITEM: Performance Measurement—Adopt Resolution 2016-009 Accepting St. Joseph's Performance Measures Results SUBMITTED BY: Finance/Administration PREVIOUS COUNCIL ACTION: Council adopted resolution 2011-014 declaring 10 performance measurements as developed by the State's Council on Local Results and Innovation. The Council declared the 2016 survey questions on March 7, 2016. BACKGROUND INFORMATION: The 2010 State Legislature passed Statute §6.91 allowing cities to participate in a standard measures program to provide communication to its citizens on annual basis. The Legislature directed the State Auditor to establish a committee to identify ten (10) standard measurements as the minimum measurements each city should adopt. A copy of the committee's report can be found on the State Auditor's website. The City declared the minimum ten (10) performance benchmarks listed in the report prior in 2011 for the City to be eligible for a per capita reimbursement of$0.14 per capita annually. For 2016, the survey was conducted and results received prior to July 1, 2016 to be eligible for the 2016 per capita reimbursement. The results of the March 2016 survey are enclosed and are available on the City's website. The survey includes comments from 14 respondents. Only city residents were allowed to respond and duplicate responses were not allowed. The State Auditor's office requires a 2016 resolution to accept the results prior to July 1, 2016. BUDGET/FISCAL IMPACT: $952.70 reimbursement, no payable 2017 levy limits ATTACHMENTS: RCA—Performance Measurement Performance Measurement Survey Questions Resolution 2016-009 Accepting St. Joseph's Performance Measures Survey Results March 2016 Performance Measure Program Survey Results REQUESTED COUNCIL ACTION: Authorize the Mayor and Administrator to execute Resolution 2016-009 accepting St. Joseph's performance measures results and report results to the State Auditor. Council Agenda Item crry(w S-r,josb"Ipe► MEETING DATE: March 7, 2016 AGENDA ITEM: Performance Measurement—Establish Survey questions for 2016 SUBMITTED BY: Finance PREVIOUS COUNCIL ACTION: Council adopted resolution 2011-014 declaring 10 performance measurements as developed by the State's Council on Local Results and Innovation. The Council accepted the survey results from 2011-2015. BACKGROUND INFORMATION: The 2010 State Legislature passed Statute §6.91 allowing cities to participate in a standard measures program to provide communication to its citizens on annual basis. The Legislature directed the State Auditor to establish a committee to identify ten (10) standard measurements as the minimum measurements each city should adopt. A copy of the committee's report can be found on the State Auditor's website. The City declared the minimum ten (10) performance benchmarks in 2011. For 2016, the City must conduct a follow up survey and report results of the 10 performance measures before July 1, 2016. Does Council wish to continue to participate in the program? The League of MN Cities will again conduct the survey on behalf of the City at no charge to the City. The 10 basic questions will be asked and the City may opts for 1-3 additional questions. Staff is wondering if Council wishes to modify or add any questions. The survey will go live in March for a couple weeks if the Council wishes to participate. BUDGET/FISCAL IMPACT: $0.14 per capita reimbursement, no payable 2017 levy limits ATTACHMENTS: RCA—Performance Measurement Resolution 2011-014 Declaring St. Joseph's Performance Measures Recommended Survey Questions REQUESTED COUNCIL ACTION: Approve conducting a survey of the City's performance benchmarks with the assistance of LMC establishing the questions discussed. Resolution 2016-009 Accepting St. Joseph's Performance Measures Survey Results Whereas,pursuant to Minnesota Statute 6.91 the St. Joseph City Council has adopted performance and output measures recommended by the State of Minnesota's Council on Local Results and Innovation and desires to continue with recommended performance measure guidelines and practices. Now therefore be it resolved, the St. Joseph City Council adopted the following performance measures initiatives: 1. That the City has adopted and implemented the minimum 10 performance measures developed by the Council on Local Results and Innovation. 2. That the City has implemented a local performance measurement system as developed by the Council on Local Results and Innovation. 3. That the City will report the results of the 10 adopted measures to its residents before the end of 2016 on the City's Website. 4. That the City has surveyed its residents on the services included in the performance benchmarks and intends to periodically (at least biennially) repeat the survey of its residents to gauge changes in the performance benchmarks. 5. That the City accepting the results of the performance measures survey conducted in 2016. Adopted this 18th day of April, 2016. Rick Schultz, Mayor Judy Weyrens, Administrator City of St. Joseph Performance Measurement Survey Results -Charts April 18, 2016 How many years have you lived in this cit, Total Years in City Respondents Number of Years in City Individual Responses 00-05 years 2 2{13},5{1} 06-10 years 3 7{1},8{1}, 10{1} 11-15 years 2 11{2} 16-20 years 2 16{1}, 17{1} 21-30 years 3 22{1},23{1},24{1} 31-40 years 0 >40 years 2 45{1}, 60{1} How would you rate the overall appearance of the city. Overall appearance of city o% o% 14% ■ Excellent ■Good ■ Fair ■ Poor ■ Don't Know How would you rate the fiscal management and health of the cit, Fiscal health ■ Excellent ■Good ■ Fair ■ Poor ■ Don't Know 14% 11 Page How would you describe your overall feeling of safety in the cit, Police services ■Very Safe ■Somewhat Safe How would you rate the overall quality of fire protection services in the city? Fire protection 00i 0% ■Excellent ■Good ■Fair ■Poor ■Don't Know 21 Page How would you rate the overall condition of city streets? Street condition 0% 0% ■ Excellent 43% ■Good ■ Fair ■ Poor ■ Don't Know How would you rate the overall quality of snowplowing on city streets? Snow plowing o% 14% ■ Excellent ■Good ■ Fair ■ Poor ■ Don't Know 31 Page How would you rate the dependability and overall quali , of city sanitary sewer service? 0% Sanitary sewer service 0% 0% ■Excellent ■Good ■Fair ■Poor ■ Don't Know How would you rate the dependability and overall quality of the city water supply? Water service ■ Excellent 0% ■Good ■ Fair ■ Poor ■ Don't Know 41 Page How would you rate the overall quality of city recreational programs and facilities (e.g. narks, trails, park facilities, etc.)? Parks and Recreation o% o% ■ Excellent 21% ■Good ■ Fair ■ Poor ■ Don't Know How would you rate the overall quality of services provided by the cit, Overall quality of services 0% 14% ■ Excellent ■Good ■ Fair ■ Poor ■ Don't Know 51 Page 14 respondents City of St. Joseph Performance Measurement Survey Results -Comments April 18, 2016 The following comments were received from survey respondents. Streets/Plowing Services Comments: * Some roads could use repair, also more roads should be constructed connecting the west side of town with the north (area by county road 75 with the elementary school)to not have to drive through town when going that way. * We don't need "Field Street". Fix our existing roads instead. Utility Services Comments: * Our water smells like chlorine bad. Parks and Recreation Comments: * Need a bathroom at Klinefelter Park. Other City Services Comments: * I think our website is not good. * I would like to see more information on the city website. Look at City of St. Cloud,they have everything. Maybe even connect with businesses looking for help. You can't even look up past council meetings. General Comments: * City fees are too high because we have no commercial or industrial properties to help carry the tax burden. Treat big companies nicely to get them to invest in St.Joseph instead of going to other cities because we are so stubborn about meeting the city expectations or we don't need you here. * The city council seems to forget the limited financial capacity of its constituents. This past couple of years we have built a new water plant, and tower and spent time and money on the planning of a huge water park when many were looking for a splash pad. They also purchased the old Kennedy Elementary for a senior center, and finally we are building a new Government Center. The city personnel do a good job maintaining the city, but the council needs to be concerned about the payments necessary to complete and manage these projects. * The taxes are high because too much money is being spent...just my opinion. * I would question the priorities of the city council. I do not understand why we are considering things like waterparks instead of more important issues. * Please Do Not use assessments for maintenance and repair items ever. (Budget items) Special assessments are one of the ways a local government may collect money to pay for local improvements. Since when are repairs and maintenance an "Improvement"? This is a below the belt government tactic to get things done! 61 Page This page intentionally left blank 7 1 P a g e