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HomeMy WebLinkAbout[04e] Performance Measures t .. crr�r ov K�r.JOSEPHJOSEPHCouncil Agenda Item [04e] MEETING DATE: June 5,2017 AGENDA ITEM: Performance Measurement—Adopt Resolution 2017-022 Accepting St. Joseph's Performance Measures Results SUBMITTED BY: Finance/Administration PREVIOUS COUNCIL ACTION: Council adopted resolution 2011-014 declaring 10 performance measurements as developed by the State's Council on Local Results and Innovation. The Council declared the 2017 survey questions in April 2017. BACKGROUND INFORMATION: The 2010 State Legislature passed Statute §6.91 allowing cities to participate in a standard measures program to provide communication to its citizens on annual basis. The Legislature directed the State Auditor to establish a committee to identify ten(10)standard measurements as the minimum measurements each city should adopt. A copy of the committee's report can be found on the State Auditor's website. The City declared the minimum ten(10)performance benchmarks listed in the report prior in 2011 for the City to be eligible for a per capita reimbursement of$0.14 per capita annually. For 2017,the survey was conducted and results received prior to July 1, 2017 to be eligible for the 2017 per capita reimbursement. The results of the May 2017 survey are enclosed and are available on the City's website. The survey includes comments from 2respondents. Only city residents were allowed to respond and duplicate responses were not allowed. The State Auditor's office requires a 2017 resolution to accept the results prior to July 1,2017. BUDGET/FISCAL IMPACT: Appx. $950 reimbursement,no payable 2018 levy limits ATTACHMENTS: RCA—Performance Measurement Performance Measurement Survey Questions Resolution 2017-022 Accepting St. Joseph's Performance Measures Survey Results May 2017 Performance Measure Program Survey Results REQUESTED COUNCIL ACTION: Authorize the Mayor and Administrator to execute Resolution 2017-022 accepting St. Joseph's performance measures results and report results to the State Auditor. City of St.Joseph Performance Measures Recommended Survey Questions Spring 2017 The City will ask the following questions on the Spring 2017 survey: 1. Indicate the number of years you have lived in this city: years. 2. Please enter your email address. If you do not have an email simply type "no email". 3. How would you rate the overall appearance of the city? 4. How would you describe your overall feeling of safety in the city? 5. How would you rate the overall quality of fire protection services in the city? 6. How would you rate the overall condition of city streets? 7. How would you rate the overall quality of snowplowing on city streets? 8. How would you rate the dependability and overall quality of city sanitary sewer services? 9. How would you rate the dependability and overall quality of the city water supply? 10. How would you rate the overall quality of city recreational programs and facilities? 11. How would you rate the overall quality of services provided by the city? 12. How would you rate the fiscal management and health of the city? 13. Additional questions will go here. 14. Comments box. Resolution 2017-022 Accepting St.Joseph's Performance Measures Survey Results Whereas,pursuant to Minnesota Statute 6.91 the St.Joseph City Council has adopted performance and output measures recommended,by the State of Minnesota's Council on Local Results and Innovation and desires to continue with recommended performance measure guidelines and practices. Now therefore be it resolved,the St. Joseph City Council adopted the following performance measures initiatives: 1. That the City has adopted and implemented the minimum 10 performance measures developed by the Council on Local Results and Innovation. 2. That the City has implemented a local performance measurement system as developed by the Council on Local Results and Innovation. 3. That the City will report the results of the 10 adopted measures to its residents before the end of 2017 on the City's Website. 4. That the City has surveyed its residents on the services included in the performance benchmarks and intends to periodically (at least biennially) repeat the survey of its residents to gauge changes in the performance benchmarks. 5. That the City accepting the results of the performance measures survey conducted in 2017. Adopted this 5th day of June,2017. Rick Schultz, Mayor Judy Weyrens,Administrator City of St.Joseph Performance Measurement Survey Results- Charts June 2, 2017 How many years have you lived in this city? Total Years in City Respondents_ Number of Years in City Individual Responses 00-15 years 0 16-20 years 2 16{1}, 19{1} >20 years 0 How would you rate the overall appearance of the city? Both responses reported GOOD. How would you rate the fiscal management and health of the city? One response reported FAIR, one report POOR. How would you describe your overall feeling of safety in the city? Both responses reported VERY SAFE. How would you rate the overall quality of fire protection services in the city? One response reported FAIR,one report GOOD. How would you rate the overall condition of city streets? Both responses reported FAIR. How would you rate the overall quality of snowplowing on city streets? One response reported GOOD,one report POOR. How would you rate the dependability and overall quality of city sanitary sewer service? Both responses reported GOOD. How would you rate the dependability and overall quality of the city water supply? Both responses reported GOOD. How would you rate the overall quality of city recreational programs and facilities (e.g.parks.trails.park facilities. etc.)? One response reported POOR, one report GOOD. How would you rate the overall quality of services provided by the city? Both responses reported GOOD. 1iPage 2 respondents City of St.Joseph Performance Measurement Survey Results- Comments June 2, 2017 The following comments were received from survey respondents. Streets/Plowing Services Comments: * Northland addition resurfacing of streets did not raise property value as stated and is cracking at an alarming rate. Seemed like a quick way to raise money. Utility Services Comments: * No comments. Parks and Recreation Comments: * If we are planning to spend 12 million on a community center,where are the activities for our young population? * The people have wanted a pool for quite some time, but no pool indoor or outdoor is planned. Why? Other City Services Comments: * We would like to have the Ambulance service stationed at the government center for the safety and responsiveness for medical aid. General Comments: * Our elementary education choices are great, but high school options need to be looked at. We are losing good people to surrounding areas because of the lack of a great high school option. * Willing to spend tax payer dollars, but unwilling to listen to public input at Council meeting. I watched the council members staring at the ceiling while concerns were raised. Very obvious how members were going to vote even before public input. * Lots of decisions are made despite public opposition. 21Page