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Home My WebLink About[04d] Performance Measurement Council Agenda Item 4d MEETING DATE: April 2, 2018 AGENDA ITEM: Performance Measurement – Adopt Resolution 2018-014 Accepting St. Joseph’s Performance Measures Results SUBMITTED BY: Finance /Administration PREVIOUS COUNCIL ACTION: Council adopted resolution 2011-014 declaring 10 performance measurements as developed by the State’s Council on Local Results and Innovation. The Council declared the 2018 survey questions in January 2018. BACKGROUND INFORMATION: The 2010 State Legislature passed Statute §6.91 allowing cities to participate in a standard measures program to provide communication to its citizens on annual basis. The Legislature directed the State Auditor to establish a committee to identify ten (10) standard measurements as the minimum measurements each city should adopt. A copy of the committee’s report can be found on the State Auditor’s website. The City declared the minimum ten (10) performance benchmarks listed in the report prior in 2011 for the City to be eligible for a per capita reimbursement of $0.14 per capita annually. For 2018, the survey was conducted and results received prior to July 1, 2018 to be eligible for the 2018 per capita reimbursement. The results of the March 2018 survey are enclosed and are available on the City’s website. The survey includes comments from 10 respondents. Only city residents were allowed to respond and duplicate responses were not allowed. The State Auditor’s office requires a 2018 resolution to accept the results prior to July 1, 2018. BUDGET/FISCAL IMPACT: Appx. $950 reimbursement, no payable 2019 levy limits ATTACHMENTS: RCA – Performance Measurement Performance Measurement Survey Questions Resolution 2018-014 Accepting St. Joseph’s Performance Measures Survey Results March 2018 Performance Measure Program Survey Results REQUESTED COUNCIL ACTION: Authorize the Mayor and Administrator to execute Resolution 2018-014 accepting St. Joseph’s performance measures results and report results to the State Auditor. City of St. Joseph Performance Measures Recommended Survey Questions February 2018 The City will ask the following questions on the 2018 survey: 1. Indicate the number of years you have lived in this city: _______years. 2. Please enter your email address. If you do not have an email simply type “no email”. 3. How would you rate the overall appearance of the city? 4. How would you describe your overall feeling of safety in the city? 5. How would you rate the overall quality of fire protection services in the city? 6. How would you rate the overall condition of city streets? 7. How would you rate the overall quality of snowplowing on city streets? 8. How would you rate the dependability and overall quality of city sanitary sewer services? 9. How would you rate the dependability and overall quality of the city water supply? 10. How would you rate the overall quality of city recreational programs and facilities? 11. How would you rate the overall quality of services provided by the city? 12. How would you rate the fiscal management and health of the city? 13. Additional questions will go here. 14. Comments box. Resolution 2018-014 Accepting St. Joseph’s Performance Measures Survey Results Whereas, pursuant to Minnesota Statute 6.91 the St. Joseph City Council has adopted performance and output measures recommended by the State of Minnesota’s Council on Local Results and Innovation and desires to continue with recommended performance measure guidelines and practices. Now therefore be it resolved, the St. Joseph City Council adopted the following performance measures initiatives: 1. That the City has adopted and implemented the minimum 10 performance measures developed by the Council on Local Results and Innovation. 2. That the City has implemented a local performance measurement system as developed by the Council on Local Results and Innovation. 3. That the City will report the results of the 10 adopted measures to its residents before the end of 2018 on the City’s Website. 4. That the City has surveyed its residents on the services included in the performance benchmarks and intends to periodically (at least biennially) repeat the survey of its residents to gauge changes in the performance benchmarks. 5. That the City accepting the results of the performance measures survey conducted in 2018. nd Adopted this 2 day of April, 2018. __________________________________________ Rick Schultz, Mayor ___________________________________ Judy Weyrens, Administrator City of St. Joseph Performance Measurement Survey Results March 28, 2018 How many years have you lived in this city? Total Years in City Respondents Number of Years in City Individual Responses 00-15 years 6 2 {2}, 6 {2}, 8 {1}, 13 {1} 16-20 years 2 17{1}, 20{1} >20 years 2 25 {1}, 64 {1} How would you rate the overall appearance of the city? Fair – 3 Good – 5 Excellent - 2 How would you rate the fiscal management and health of the city? Poor – 3 Fair – 3 Good – 4 How would you describe your overall feeling of safety in the city? Somewhat Safe – 4 Very Safe – 5 Don’t Know - 1 How would you rate the overall quality of fire protection services in the city? Fair – 2 Good – 4 Excellent - 4 How would you rate the overall condition of city streets? Poor – 1 Fair – 6 Good - 3 How would you rate the overall quality of snowplowing on city streets? Poor – 3 Fair - 2 Good – 3 Excellent - 2 1 | Page How would you rate the dependability and overall quality of city sanitary sewer service? Fair – 3 Good – 5 Excellent – 1 Don’t Know - 1 How would you rate the dependability and overall quality of the city water supply? Poor – 1 Fair – 2 Good – 5 Excellent – 1 Don’t Know - 1 How would you rate the overall quality of city recreational programs and facilities (e.g. parks, trails, park facilities, etc.)? Poor – 4 Fair – 3 Good – 2 Excellent - 1 How would you rate the overall quality of services provided by the city? Poor – 1 Fair – 5 Good - 4 2 | Page 10 respondents City of St. Joseph Performance Measurement Survey Results - Comments March 28, 2018 The following comments were received from survey respondents. Police/Fire/Ambulance Services Comments:  It would be beneficial to have medical services housed with the government center. It puts residents in a better position for faster response that could be the difference between life or death.  I want to be a police officer.  I’ve lived here for nearly two years in the Northland community north of Hwy 75 and I’ve never seen a police officer even drive through the neighborhood. People blow through stop signs over here like crazy!! It’d be great to patrol Over Here Too. I’m sure the college is priority- but I pay taxes too. Please just make a presence over here once and a while. I have three little kids and I’m outside with them a lot. I’d love for them to feel more confident seeing squad cars around and getting to know the officers some. Parks and Recreation Comments:  The leadership seems to be all about what they want, not what the people feel should be a priority. Six years ago when we moved here, the people wanted a community center, instead we got a govt. center. Now we also have a redone Wobegon trail shelter and you want to put a tunnel under the highway. Which one of these would more of the residents use?  I look forward to the Rec Center opening soon too. Other City Services Comments:  Use the empty bulletin board in government center as a place to announce upcoming events and city meetings. It is simply strange it has never been used!  The city wastes too much money on studies and proposals that never come to fruition because the residents don’t want them (i.e. the water park, earlier govt. center ideas, etc.). The process is backwards.  It would be nice to see an email of city Council meetings, events, etc. the website doesn’t seem to give a lot of information.  Leave the township alone.  I also get quite sick of the hyper liberal newspaper columns in the editor section. Can we make them even a little more moderate perhaps? Rhetoric is sickening no matter what side – but every time I see an editor’s column it’s the same. (Hillary is an innocent queen and Trump is an idiot). The high school kid from Sauk Rapids High School does a decent job.  Otherwise I’m happy with the town as a whole.  Thank you – keep up the good work??.  I think it’s a shame that the money you spent on the camera system to watch city meetings hardly ever work. Like the last big meeting with trying to “be a welcoming city” it was black the whole time. Frustrating for those of us who can’t make it to them.  EXTREMELY POOR fiscal management!!! All I see is spend, spend, spend. It appears that city managers are creating a monument to themselves!!! 3 | Page