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Home My WebLink About[04c] Performance Measures ail(OF 81;"KPH Council Agenda Item 4[C] MEETING DATE: January 7,2019 AGENDA ITEM: Performance Measurement—Adopt Resolution 2019-002 Accepting St.Joseph's Performance Measures Results SUBMITTED BY: Finance/Administration PREVIOUS COUNCIL ACTION: Council adopted resolution 2011-014 declaring 10 performance measurements as developed by the State's Council on Local Results and Innovation. The Council declared the 2018 survey questions in January 2018. BACKGROUND INFORMATION: The 2010 State Legislature passed Statute §6.91 allowing cities to participate in a standard measures program to provide communication to its citizens on annual basis. The Legislature directed the State Auditor to establish a committee to identify ten(10)standard measurements as the minimum measurements each city should adopt. A copy of the committee's report can be found on the State Auditor's website. The City declared the minimum ten(10)performance benchmarks listed in the report prior in 2011 for the City to be eligible for a per capita reimbursement of$0.14 per capita annually. For 2018,the survey was conducted and results received prior to July 1, 2019 to be eligible for the 2019 per capita reimbursement. The results of the November 2018 survey are enclosed and are available on the City's website. The survey includes comments from 9 respondents. Only city residents were allowed to respond and duplicate responses were not allowed. The State Auditor's office requires a 2019 resolution to accept the results prior to July 1,2019. BUDGET/FISCAL IMPACT: Appx. $995 reimbursement,no payable 2020 levy limits ATTACHMENTS: RCA—Performance Measurement Performance Measurement Survey Questions Resolution 2019-002 Accepting St.Joseph's Performance Measures Survey Results November 2018 Performance Measure Program Survey Results REQUESTED COUNCIL ACTION: Authorize the Mayor and Administrator to execute Resolution 2019-002 accepting St.Joseph's performance measures results and report results to the State Auditor. ...,,e,of,ttoscpb.,out CITY OF ST. JOSEPH Resolution 2019-002 Accepting St.Joseph's Performance Measures Survey Results Whereas,pursuant to Minnesota Statute 6.91 the St. Joseph City Council has adopted performance and output measures recommended by the State of Minnesota's Council on Local Results and Innovation and desires to continue with recommended performance measure guidelines and practices. Now therefore be it resolved, the St. Joseph City Council adopted the following performance measures initiatives: 1. That the City has adopted and implemented the minimum 10 performance measures developed by the Council on Local Results and Innovation. 2. That the City has implemented a local performance measurement system as developed by the Council on Local Results and Innovation. 3. That the City will report the results of the 10 adopted measures to its residents before the end of 2019 on the City's Website. 4. That the City has surveyed its residents on the services included in the performance benchmarks and intends to periodically (at least biennially) repeat the survey of its residents to gauge changes in the performance benchmarks. 5. That the City accepting the results of the performance measures survey conducted in November 2018. Adopted this 7th day of January,2019. Rick Schultz,Mayor Judy Weyrens,Administrator City of St.Joseph Performance Measurement Survey Results November 30, 2018 How many years have you lived in this city? Total Years in City Respondents Number of Years in City Individual Responses 00-09 years 4 1{1},2{1},3{1},6{1} 10-15 years 3 11{1}, 12{1},14{1} 16-20 years 0 >20 years 2 23{1},42{1} How would you rate the overall appearance of the city? Fair—2 Good—7 How would you rate the fiscal management and health of the city? Poor—1 Fair-4 Good—3 Don't Know- 1 How would you describe your overall feeline of safety in the city? Somewhat Safe—5 Very Safe—4 How would you rate the overall quality of fire protection services in the city? Fair-1 Good—1 Excellent—3 Don't Know-4 How would you rate the overall condition of city streets? Fair-4 Good-5 How would you rate the overall quality of snowplowing on city streets? Poor—3 Fair-5 Good—1 Wage How would you rate the dependability and overall quality of city sanitary sewer service? Good—7 Excellent—2 How would you rate the dependability and overall quality of the city water supply? Good—8 Excellent—1 How would you rate the overall quality of city recreational programs and facilities (e.g.parks,trails.park facilities.etc.)? Fair-1 Good—7 Excellent-1 How would you rate the overall quality of services provided by the city? Fair-5 Good -4 21 Page 9 respondents City of St.Joseph Performance Measurement Survey Results-Comments November 30, 2018 The following comments were received from survey respondents. Other City Services Comments: * City Services do not meet the level of taxes that the city citizens are expected to pay. So far I do not see the value for the taxes paid. A good start of improving city services would be to keep snow and ice cleared from the walking paths during the winter. * The amount of fees continue to grow on top of the high taxes to live here just to support the basic services. 40%of my utility bill just goes to fees. Poor fiscal choices are made by the council at every meeting. We are now required to pay a fee to use our community center after paying taxes to purchase it. Soon we will be charged a fee just to use the parks and trails. This is not good economic health. * I feel that the mayor and council don't listen to the citizens and have predetermined decisions made without correct information when it comes to city services. * I'd like to see the city compost site be around ten dollars or have a fee for say five years or ten years priced accordingly. It would be great to see St. Ben's have a discounted housing rate for girls who are already residents of the city or allow them to waive the housing costs if they live at home. Could be a great"benefit" or keeping local residents in the area for years to come too. * Side residential streets frequently take days to plow snow. This page intentionally left blank 31Page City of St.Joseph Performance Measures Recommended Survey Questions November 2018 The City will ask the following questions on the 2018 survey: 1. Indicate the number of years you have lived in this city: years. 2. Please enter your email address. If you do not have an email simply type "no email". 3. How would you rate the overall appearance of the city? 4. How would you describe your overall feeling of safety in the city? 5. How would you rate the overall quality of fire protection services in the city? 6. How would you rate the overall condition of city streets? 7. How would you rate the overall quality of snowplowing on city streets? 8. How would you rate the dependability and overall quality of city sanitary sewer services? 9. How would you rate the dependability and overall quality of the city water supply? 10. How would you rate the overall quality of city recreational programs and facilities? 11. How would you rate the overall quality of services provided by the city? 12. How would you rate the fiscal management and health of the city? 13. Additional questions will go here. 14. Comments box.