HomeMy WebLinkAbout[04c] Performance Measurement
Council Agenda Item 4c
MEETING DATE: February 3, 2020
AGENDA ITEM: Performance Measurement – Establish Survey questions for March 2020
SUBMITTED BY: Finance
PREVIOUS COUNCIL ACTION: Council adopted resolution 2011-014 declaring 10 performance
measurements as developed by the State’s Council on Local Results and Innovation. The Council
accepted the survey results from 2011-2015.
BACKGROUND INFORMATION: The 2010 State Legislature passed Statute §6.91 allowing cities
to participate in a standard measures program to provide communication to its citizens on annual basis.
The Legislature directed the State Auditor to establish a committee to identify ten (10) standard
measurements as the minimum measurements each city should adopt. A copy of the committee’s report
can be found on the State Auditor’s website.
The City declared the minimum ten (10) performance benchmarks in 2011. The City conducted a survey
in fall 2018 for reporting year 2019. Staff suggests the next survey to post in March to get feedback at a
different time of the year. The March 2020 survey will be for reporting year 2020. The City must conduct
a follow up survey and report results of the 10 performance measures before July 1, 2020.
The League of MN Cities will again conduct the survey on behalf of the City at no charge to the City.
The 10 basic questions will be asked and the City may opts for 1-3 additional questions. Staff is
wondering if Council wishes to modify or add any questions. The survey will go live in November for a
couple weeks.
BUDGET/FISCAL IMPACT: $0.14 per capita reimbursement, no payable 2021 levy limits
ATTACHMENTS: RCA – Performance Measurement
Resolution 2011-014 Declaring St. Joseph’s Performance Measures
Recommended Survey Questions
REQUESTED COUNCIL ACTION: Approve conducting a survey of the City’s performance
benchmarks with the assistance of LMC establishing the questions discussed.
City of St. Joseph
Performance Measures
Recommended Survey Questions
March 2020
The City will ask the following questions on the 2020 survey:
1. Indicate the number of years you have lived in this city: _______years.
2. Please enter your email address. If you do not have an email simply type “no email”.
3. How would you rate the overall appearance of the city?
4. How would you describe your overall feeling of safety in the city?
5. How would you rate the overall quality of fire protection services in the city?
6. How would you rate the overall condition of city streets?
7. How would you rate the overall quality of snowplowing on city streets?
8. How would you rate the dependability and overall quality of city sanitary sewer services?
9. How would you rate the dependability and overall quality of the city water supply?
10. How would you rate the overall quality of city recreational programs and facilities?
11. How would you rate the overall quality of services provided by the city?
12. How would you rate the fiscal management and health of the city?
13. Additional questions will go here.
14. Comments box.